Privacy Policy - Imaginventure

ImaginVenture is committed to safeguarding your privacy and ensuring the protection of your personal data. We recognize the importance of individual rights and privacy, and we adhere strictly to applicable data protection regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy laws. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our website, imaginventure.com.

1. Introduction

At ImaginVenture, we are dedicated to maintaining the highest standards of data protection. We value the trust you place in us by sharing your personal information, and we are committed to managing your data transparently, securely, and lawfully. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information, and your rights in relation to that data.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all personal data collected through your interaction with imaginventure.com, including when you browse the website, subscribe to our services, or communicate with us. ImaginVenture acts as the Data Controller with respect to your personal data, determining the means and purposes of data processing.

3. Categories of Personal Data Processed

We collect and process various categories of personal data based on your interaction with imaginventure.com:

a. Usage Data
Includes: IP address, browser type and version, pages visited, time and duration of visit, referring URLs, and site navigation paths.

b. Account Data
Includes: Full name, email address, physical address, telephone number, and other similar identifiers you provide upon registration or account creation.

c. Profile Data
Includes: Purchase history, saved preferences, behavioral activity on the website, and feedback or survey responses.

d. Communication Data
Includes: Records of correspondence with us, support requests, messages submitted through contact forms, and communication preferences.

e. Technical Data
Includes: Device type, operating system, screen resolution, internet service provider, and other system-level technical configurations.

f. Transaction Data
Includes: Payment details, billing history, order confirmations, shipping addresses, and records of transactions made on imaginventure.com.

g. Preference Data
Includes: Marketing preferences, consent status, areas of product or service interest, and engagement with promotional communication.

4. Legal Bases for Processing

We process your personal data only where we have a valid legal basis to do so. These include:

– Contractual necessity: To provide and fulfill services or purchases made via imaginventure.com.
– Consent: When you have provided affirmative consent for specific purposes, such as marketing communications.
– Legal obligations: Where processing is necessary for compliance with a legal or regulatory requirement.
– Legitimate interests: Where we have a lawful business interest that does not override your fundamental rights and freedoms, such as website security, service improvement, fraud prevention, or customer service.

5. Your Rights under GDPR and CCPA

You are entitled to the following rights regarding your personal data:

– Right of Access: The right to obtain a copy of your personal data and relevant processing information.
– Right to Rectification: The right to request correction of inaccurate or incomplete data.
– Right to Erasure: The right to request data deletion, subject to legal and contractual obligations.
– Right to Restrict Processing: The right to limit how your data is processed in certain circumstances.
– Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: The right to object to data processing based on legitimate interest or direct marketing.
– Right to Non-Discrimination: You will not be discriminated against for exercising your rights under applicable privacy laws.

To exercise your rights, you may contact us at any time via [email protected].

6. Data Security Measures

We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your personal data. Our measures include:

– Secure encryption of data in transit and at rest.
– Access controls and role-based authorization protocols.
– Routine backup procedures and disaster recovery planning.
– Employee training programs on data privacy and cybersecurity awareness.
– Monitoring systems to detect unauthorized access or data misuse.

7. International Transfers

Personal data may be processed or stored in countries outside your jurisdiction. In such cases, ImaginVenture ensures appropriate safeguards are in place, including the use of standard contractual clauses approved by the European Commission and compliance with applicable regulatory frameworks. Where data is transferred internationally, we ensure it receives a level of protection consistent with GDPR and relevant local laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, and accounting obligations.

– Account Data: Retained while the account is active and for up to 5 years thereafter.
– Transaction Data: Maintained for at least 7 years for regulatory compliance.
– Communication and Support Data: Retained for 3 years for service quality monitoring.
– Usage and Technical Data: Aggregated and anonymized after 2 years, where applicable.
– Preference and Marketing Data: Retained until consent is withdrawn or after 2 years of inactivity.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance site functionality and user experience on imaginventure.com. Cookies are categorized as:

– Essential Cookies: Necessary for website operation, enabling functions like account login and secure payment processing.
– Functional Cookies: Enable personalization such as language preference or remembering saved settings.
– Analytics Cookies: Help us analyze visitor behavior to improve website performance and usability.
– Performance Cookies: Monitor system performance and error reporting, ensuring system reliability.

10. Cookie Management and Consent

Users are given the option to manage cookie preferences through a dedicated consent management platform upon visiting imaginventure.com. You may modify your settings at any time or withdraw consent by adjusting your browser settings or through our cookie preferences tool in the website footer. We comply strictly with GDPR consent requirements and the California “Do Not Sell My Personal Information” provisions under the CCPA.

11. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect, use, or disclose personal data from individuals under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal data, please contact us at [email protected].

12. Policy Updates and Notifications

ImaginVenture may update this Privacy Policy from time to time. You are encouraged to review this page periodically. Where material changes are made, we endeavor to inform you via email (if you are a registered user) or through prominent notices on the website.

13. Contact Us

If you have any questions about this Privacy Policy, data protection practices at imaginventure.com, or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

We are committed to maintaining your trust and delivering the highest level of transparency and accountability in how we manage your personal data. Thank you for choosing ImaginVenture.